Shipping Policy
Thank you for choosing Charlie Mirrors! We are delighted to deliver our premium products to customers across India. This Shipping Policy outlines our delivery process and provides essential information about shipping charges, estimated delivery times, and order tracking. Please read this policy carefully before making a purchase.
1. Shipping Locations
1.1. We currently offer delivery services to all locations within India.
2. Shipping Charges
2.1. We offer free shipping for orders above a certain value. The minimum order value for free shipping is specified on our website.
2.2. For orders below the minimum order value for free shipping, a nominal shipping charge will be applied. The shipping charge will be displayed during the checkout process.
3. Estimated Delivery Time
3.1. We strive to deliver your order as quickly as possible. The estimated delivery time for each product is mentioned on the respective product page.
3.2. The estimated delivery time is calculated based on factors such as product availability, shipping destination, and courier partner capabilities.
3.3. Please note that the estimated delivery time is indicative and not guaranteed. Delays may occur due to unforeseen circumstances or factors beyond our control.
4. Order Processing and Dispatch
4.1. Once you place an order and the payment is confirmed, our team will begin processing it.
4.2. Orders are usually dispatched within [1-3] business days, except for products that are made-to-order or require additional processing time, as mentioned on the respective product page.
4.3. You will receive an email notification with the tracking details once your order is dispatched.
5. Delivery Process
5.1. Deliveries will be made to the shipping address provided during the checkout process.
5.2. We use reputable courier partners to ensure safe and timely deliveries.
5.3. Our courier partners will make multiple delivery attempts if the recipient is unavailable at the provided address. In case of delivery failure, they may leave a notification for the recipient to contact them for rescheduling the delivery.
5.4. It is essential to provide accurate and complete shipping information to avoid any delivery delays or complications.
6. Tracking Your Order
6.1. You can track the status of your order by using the tracking information provided in the dispatch email.
6.2. If you have any questions or need assistance with tracking your order, please feel free to contact our customer support team.
7. Delayed or Non-Delivery
7.1. In the rare event of a delayed delivery, we will actively work with our courier partners to resolve the issue and ensure successful delivery as soon as possible.
7.2. If your order is not delivered within a reasonable time frame or is lost in transit, please contact our customer support team for assistance.
8. Damaged Deliveries
8.1. If you receive a visibly damaged package, please refuse to accept the delivery. Contact our customer support team immediately, and we will arrange for a replacement.
9. Contact Us
9.1. If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at:
Email: charliemirrors@yahoo.co.in
Phone: 9810263565
By placing an order on our website, you agree to abide by this Shipping Policy. Thank you for shopping with Charlie Mirrors!
